Senior Solutions Engineer (AI)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Senior Solutions Engineer (AI): Designing and implementing production-grade AI agents for enterprise customers with an accent on API integrations and agentic workflows. Focus on building RAG-based systems, developing custom Python connectors, and driving technical adoption at scale.
Location: Hybrid - 3 Days In Office in San Francisco, United States. Must be authorized to work in the US without sponsorship.
Company
is building the home of the AI workforce, empowering teams to delegate meaningful work to intelligent AI agents that think, act, and collaborate like experts.
What you will do
- Lead end-to-end post-sales implementations from discovery and design to launch and hypercare.
- Architect and develop production AI agents integrating with customer systems via REST/GraphQL and webhooks.
- Configure agent workflows, prompts, and RAG, establishing reliability and safety guardrails.
- Develop custom Python automations and middleware to meet complex integration needs.
- Set up observability (logging, metrics, tracing) and create technical runbooks and playbooks.
- Channel customer insights to the Product team to influence the roadmap and reusable patterns.
Requirements
- 4+ years of experience in Solutions, Professional, or Implementation Engineering (Enterprise preferred).
- Strong proficiency in Python and API integration (OAuth2, OpenAPI, Postman/Insomnia).
- Hands-on experience with LLMs, prompt design, RAG, embeddings, and vector databases.
- Familiarity with cloud fundamentals (AWS/GCP/Azure), Git, Docker, and CI/CD.
- Must be authorized to work in the United States without current or future sponsorship.
Nice to have
- Experience with SOW/LOE contributions and creating solution diagrams.
- Ability to assist with RFP and security questionnaire responses.
Culture & Benefits
- Health, dental, and vision insurance contributions.
- Unlimited annual leave and 12-18 weeks of paid parental leave.
- Employee Stock Ownership Plan (ESOP).
- AI Productivity Benefit of up to $1200 USD per year for tools and courses.
- Catered office meals, free breakfasts, and healthy snacks.
- Quarterly team events and various social clubs.
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