UGC Operations Manager

TL;DR

UGC Operations Manager: Manage 20–30 creators end-to-end to scale social media growth in the US with an accent on sourcing, onboarding, performance tracking, and content quality enforcement. Focus on coordinating posting schedules across TikTok, Instagram, and YouTube Shorts, analyzing metrics, and optimizing viral strategies.

Location: US Remote, must be based in the US, 20–30 hours/week, flexibility across time zones with Berlin team

Company

AI learning platform serving millions of students in Europe, raising €27m to expand personalized education globally.

What you will do

• Own 20–30 UGC creators end-to-end: sourcing, onboarding, communication, motivation, performance tracking, payment
• Review content, provide structured feedback to enforce quality and brand alignment
• Track weekly performance metrics (views, engagement, conversion) and share insights with growth team
• Coordinate posting schedules across TikTok, Instagram, and YouTube Shorts
• Identify top-performing content, scale it, and cut underperformers
• Support light social media management

Requirements

• Based in the US with active presence on TikTok/Instagram and some experience managing creators/influencers
• Available 20–30 hours/week on freelance basis, flexible across time zones with Berlin team
• Structured, data-driven approach to performance tracking, scheduling, feedback
• Genuine creativity for original ideas, familiarity with AI tools for content/trends
• Passionate about TikTok, social media, content creation

Nice to have

• Built own social channels with significant traction (30k+ followers, 10M+ views)
• Managed/scaled creator programs (50–200+ creators)
• Deep understanding of platform algorithms
• Hands-on experience sourcing/recruiting creators
• Experience with student/education/Gen Z brands

Culture & Benefits

• Results-based compensation with aggressive performance rewards
• Direct access to growth lead and Berlin team for idea implementation
• Real ownership with immediate impact on millions of users
• Fast-paced lean team focused on ambitious growth and learning

Hiring process

• Submit CV and LinkedIn via application link