Casino Operations Manager (iGaming)

TL;DR

Casino Operations Manager (iGaming): Manage day-to-day casino operations on a crypto casino platform with an accent on portfolio optimization, customer experience, and revenue growth. Focus on deploying data-driven strategies, analyzing game performance and player insights, and ensuring regulatory compliance.

London (Bishopsgate near Liverpool Street)

Company

Multinational company specializing in online entertainment, real money gaming, digital advertising, blockchain technology, and AI, operating the MetaWin crypto casino platform with offices in Gibraltar, London, and Miami.

What you will do

• Conduct situational analysis comparing proposition against competitors and identify customer insights using analytical resources.
• Manage daily casino operations for smooth workflows and efficiency.
• Optimize casino portfolio and positioning to improve customer experience and revenue.
• Deploy growth strategies leveraging data, AI, and marketing technologies.
• Support retention campaigns and collaborate with marketing, commercial, technical, and support teams.
• Gather player feedback, develop performance reports, implement process improvements, and ensure legal compliance.

Requirements

• Deep understanding and passion for the iGaming industry.
• Marketing experience in online entertainment or gaming sectors.
• Strong analytical skills to implement strategies based on insights.
• Proficiency in supplier back offices and marketing technologies.
• Self-motivated with problem-solving skills and excellent communication for stakeholder presentations.

Nice to have

• Professional qualification (Degree) in Marketing, Business, Mathematics, or Statistics.