Senior Employee Relations Business Partner

TL;DR

Senior Employee Relations Business Partner: Lead complex ER cases end-to-end and shape scalable frameworks for global employee relations with an accent on investigations, risk mitigation, and manager enablement. Focus on standardizing processes across regions, leveraging AI for case management efficiency, and partnering with Legal and HRBPs for compliant outcomes.

Location: Dublin, Ireland (hybrid working policy, office at least three days per week)

Company

hirify.global is the AI Customer Service company on a mission to help businesses provide incredible customer experiences with its AI agent Fin and Helpdesk suite.

What you will do

• Lead complex ER cases including grievances, investigations, disciplinaries, performance concerns, and exits, ensuring compliance with local laws.
• Partner with HRBPs and leaders as a trusted advisor, coaching through sensitive situations and providing business-aligned recommendations.
• Build manager capabilities with training, resources, and self-service tools to enable proactive handling of people issues.
• Standardize ER approaches, refine frameworks, analyze trends, and integrate AI/automation for efficiency.
• Mitigate risks by partnering with Legal on assessments, documentation, and case tracking systems.
• Deliver training for HRBPs and managers to foster a culture of accountability and high performance.

Requirements

• 6+ years in Employee Relations, HRBP, or related role in a fast-paced global environment
• Strong track record managing complex, high-risk ER cases independently
• Experience across multiple jurisdictions (EMEA and/or US preferred)
• Commercial mindset balancing people risk with business impact
• Strong judgement, credibility, influence, resilience, bias for action, and detail orientation
• Understanding of employment law, investigation processes, and Legal partnerships

Nice to have

• Experience scaling ER in high-growth tech companies
• Background in both HRBP and ER specialist roles
• Building ER playbooks, training, or frameworks
• Interest in AI transforming ER delivery
• Designing case management systems or ER tooling

Culture & Benefits

• Competitive salary and equity
• Hybrid policy with office three days per week, lunch weekdays, snacks, and stocked kitchen
• Pension scheme with 4% match, comprehensive health/dental insurance, life assurance
• Flexible paid time off, paid maternity/paternity leave
• Cycle-to-Work scheme, secure bike storage, MacBooks (Windows for some roles)
• Regular compensation reviews and radically open culture focused on core values