Front Office Host (Hospitality)

TL;DR

Front Office Host (Hospitality): Welcome guests, handle check-ins, payments and lobby management with an accent on creating energetic atmosphere, sharing local tips and sparking connections. Focus on multitasking during busy periods, collaborating with teams and turning small moments into memorable stays.

Onsite in Toulouse, France

Company

Rule-breaking hybrid hospitality provider offering work, stay, learn and play spaces across Europe including Netherlands, Germany, Austria, Italy, France, Spain, Portugal and UK.

What you will do

• Welcome guests with warmth and set positive atmosphere
• Assist with check-ins, payments and kiosk navigation
• Keep lobby tidy and energetic
• Provide local recommendations and connect guests to events and experiences
• Handle bookings for activities and restaurants
• Share guest feedback to improve stays
• Collaborate with Housekeeping, F&B and Maintenance teams
• Promote outlets and identify upsell opportunities

Requirements

• 1-3 years experience in hospitality or similar guest-facing role
• Energetic and welcoming personality
• Ability to multitask without losing composure
• Proactive mindset for creating memorable experiences
• Comfortable with digital tools like PMS, kiosks and guest apps
• Clear communication in English and French
• Team player who stays confident during peaks

Culture & Benefits

• Dynamic multi-national company challenging hospitality conventions
• Certified B Corp balancing profit with positive impact
• Learning and growth opportunities with career potential
• Discounts at all European properties for you and family
• Fun workplace with events, colleagues and standard benefits