Fullstack Engineer, Customer Success (Fintech)

TL;DR

Fullstack Engineer, Customer Success (Fintech): Building customer-facing features for a vertically integrated mortgage platform with an accent on modeling complex domain problems, end-to-end ownership, and rapid shipping of fixes. Focus on simplifying real-world lending scenarios, sweating UI/UX details that impact loan funding speed, and solving daily puzzles in high-stakes regulatory environment.

Location: Palo Alto, CA

Salary: $130K - $220K/yr + Equity + Benefits

Company

Vertically integrated mortgage platform simplifying origination into a single API for major originators, backed by Peter Thiel and top VCs.

What you will do

• Model complex mortgage domain problems with edge cases into clean, reliable software.
• Build and ship fixes for live customer issues with tight feedback loops.
• Own features end-to-end from code to deployment and maintenance.
• Sweat details like UI labels, performance, and accuracy to save customers time and money.
• Solve daily puzzles to untangle complexity in lending workflows.

Requirements

• Deep curiosity and high agency to deliver outcomes independently.
• Experience owning features from design to deployment and maintenance.
• Strong track record solving hard problems in fast-paced environments.
• Proficiency in TypeScript, React, NestJS + GraphQL, SQL (PostgreSQL), Temporal.io.
• Comfort with AI-driven development tooling.

Culture & Benefits

• High-agency environment with direct challenges and full ownership.
• Fast-paced team of former founders moving quickly to ship impactful work.
• Equity, competitive salary, and benefits package.