Pre-Foreclosure Associate

TL;DR

Pre-Foreclosure Associate (Mortgage Servicing): Supports preparation and maintenance of pre-foreclosure files by compiling documents from internal systems and ensuring data accuracy with an accent on compliance, regulatory requirements, and investor guidelines. Focus on organizing loan documentation, entering property inspection results, tracking pipeline status, and escalating issues to prevent foreclosures.

Location: Remote (US)

Company

hirify.global transforms mortgage servicing and consumer direct lending with a technology-first approach, backed by Andreessen Horowitz and managing over $130 billion in loans.

What you will do

• Prepare pre-foreclosure files by building folders and compiling required documents from Service Console and internal systems
• Ensure files are complete, documented, and ready for review per internal procedures, investor guidelines, and regulations
• Manually enter property inspection results and loan updates into servicing systems with high accuracy
• Perform daily follow-ups on tasks, track document status, and monitor loans in the pre-foreclosure pipeline
• Assist with breach processing and foreclosure referral preparation by organizing documents and identifying gaps
• Communicate with teams to resolve documentation issues, escalate concerns, and maintain audit-ready records

Requirements

• 1–2 years of experience in mortgage servicing, default servicing, foreclosure, or related operational/clerical role
• Basic understanding of pre-foreclosure processes, documentation, timelines, and compliance requirements (FHA, VA, Fannie Mae, Freddie Mac, CFPB, FDCPA)
• Strong data entry skills, attention to detail, and organizational abilities to manage multiple tasks
• Proficiency in Microsoft Word, Outlook, and Excel
• High school diploma or equivalent
• Ability to follow processes in a compliance-driven, fast-paced environment and escalate issues appropriately

Nice to have

• Strong team collaboration and clear communication with stakeholders
• Willingness to learn foreclosure processes, servicing systems, and incorporate feedback
• Proactive follow-up and adaptability to process updates

Culture & Benefits

• Competitive salary and 401k participation
• Comprehensive medical, dental, vision benefits, One Medical membership, and Talkspace mental health support
• In-office snacks, Bagel Fridays, and commuter benefits for public transport, rideshare, parking
• Company-wide orientation, learning & development opportunities, and 360-degree feedback reviews
• 17 days PTO, sick days, and 11 company holidays