Senior Software Engineer - Grafana Databases, Managed Services

TL;DR

Senior Software Engineer (Grafana Databases, Managed Services): Operating and evolving production-critical shared infrastructure powering Grafana Cloud’s database products (Mimir, Loki, Tempo) with an accent on high-throughput streaming, analytical storage systems, and multi-cloud operations at massive scale. Focus on diagnosing cross-layer failures, designing safe upgrades and rollouts, improving observability and automation, and ensuring reliability under heavy workloads.

Location: Remote (UK time zones only)

Salary: GBP 91,755 - 110,106

Company

hirify.global is a remote-first open-source company with 20M+ users and 3,000+ enterprise customers using Grafana Cloud and Enterprise stacks for observability.

What you will do

• Operate and evolve 100+ multi-cloud WarpStream clusters and related database infrastructure for metrics, logs, and traces ingestion.
• Diagnose and eliminate cross-layer failure modes like object storage latency, noisy neighbors, and query performance issues.
• Design safe upgrade and rollout strategies at scale across production clusters.
• Improve observability, automation, operational ergonomics, and Kubernetes scheduling dynamics.
• Partner with database and platform teams on scaling, partitioning, fan-out, and performance optimizations.
• Serve as escalation point for incidents, manage vendor relationships, and participate in on-call rotations.

Requirements

• 6+ years engineering experience in SRE, platform, production, infrastructure, or distributed systems roles
• Experience operating distributed systems in production (e.g., Kafka, WarpStream, Postgres, ClickHouse)
• Strong Kubernetes in AWS/GCP/Azure and IaC tools (Helm, Terraform, Jsonnet)
• Solid understanding of distributed systems design, Linux internals, networking, cloud storage
• Proficiency in Go (preferred) or another language; blameless incident response and PIRs
• Clear communication, autonomy, and collaboration across remote global teams

Culture & Benefits

• 100% remote global culture with high trust, autonomy, transparency, and innovation focus.
• RSUs for all roles, equity ownership, and balanced on-call aligned to 12 daylight hours.
• 30 days annual leave including 3 Grafana Shutdown Days; in-person onboarding.
• AI coding assistants with company budget (GPT, Claude, Gemini); modern developer tools.
• Open-source roots, career growth paths, approachable leadership, and empowered teams.