Senior Reliaibility Engineer - Technology

TL;DR

Senior Reliability Engineer (AWS/Kubernetes): Operating, observing, and improving reliability of distributed systems with an accent on observability, automated responses, and production behavior analysis. Focus on designing SLIs/SLOs, enhancing autoscaling/self-healing, and driving incident root cause analysis for high resilience.

Location: 100% Remote (Bogota office mentioned; team primarily based in Latin America)

Company

Leading nearshore staff augmentation provider headquartered in New York, partnering with U.S. companies and delivering tech solutions with 600+ professionals across Latin America.

What you will do

• Design and improve observability strategies including metrics, logs, traces, alerts, and dashboards across services.
• Analyze production system behavior, failure modes, bottlenecks, and reliability risks.
• Maintain AWS CDK/CDK8s constructs for observability, autoscaling, and safeguards; operate VPC, EKS, RDS, OpenSearch, MSK.
• Enhance Kubernetes addons like ingress, cert-manager, autoscalers, monitoring stacks.
• Define SLIs, SLOs, alerting; improve automated responses, self-healing, and runbooks.
• Collaborate on incident investigations, RCA, CI/CD for IaC, and apply SRE principles like error budgets.

Requirements

• 5+ years in SRE, Platform Engineering, or Infrastructure with production systems experience.
• Strong observability ops: metrics, logs, traces, dashboards, alerts for complex systems.
• Hands-on AWS (VPC, IAM, RDS, MSK, S3, CloudWatch), Kubernetes (Helm, RBAC, ServiceAccounts).
• Fluency in Python; IaC with AWS CDK, CDK8s or equivalent.
• Prometheus, Grafana, alert tuning, incident monitoring improvements.
• Experience improving existing systems for operational excellence using observability data.

Nice to have

• Supporting Spark on Kubernetes, Argo, or Kafka batch pipelines.
• Designing reusable infrastructure/observability patterns or platform tooling.

Culture & Benefits

• 100% remote work with autonomy focused on results.
• Competitive USD pay, paid time off for well-being.
• Work with top U.S. companies on high-impact projects.
• Culture emphasizing work-life balance, engagement activities, multicultural team across 25+ countries.
• Collaborate with senior experts in dynamic, diverse network.