Technical Support Engineer

TL;DR

Technical Support Engineer: Supporting enterprise customers utilizing cloud-based spend management platform with an accent on best practices and expert technical guidance. Focus on troubleshooting issues, fostering customer success, and exceeding expectations in a dynamic global team.

Location: Hybrid in Bogota, Colombia

Company

hirify.global provides an industry-leading total spend management platform powered by community-generated AI for businesses worldwide.

What you will do

• Provide expert technical support to enterprise customers using the cloud-based platform.
• Leverage technical acumen to guide customers on best practices.
• Contribute to a global team focused on exceeding customer expectations.
• Support customer success and platform utilization.

Requirements

• Curious and sharp technical acumen.
• Experience in technical support for cloud-based platforms.
• Ability to work in hybrid format in Bogota, Colombia.

Culture & Benefits

• Pioneering technology and innovation in spend management.
• Collaborative culture emphasizing transparency, openness, and excellence.
• Global impact on clients and business operations.
• Inclusive work environment with equal employment opportunities.