Implementation Consultant (Payments)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Implementation Consultant (Payments): Owning end-to-end delivery of high-complexity implementations for strategic enterprise clients with an accent on project management, stakeholder alignment, and technical integrations. Focus on driving timely go-lives, creating project plans with milestones and dependencies, and bridging clients, internal teams, and third-party providers.
Location: Remote, United States (excluding New York residents; must be legally authorized to work in the US with no sponsorship available)
Company
is the world's leading open payments platform, providing infrastructure to connect to any payment gateway, processor, or fraud tool via a single API.
What you will do
- Collaborate with cross-functional teams to drive complex implementations and meet enterprise go-live dates.
- Own end-to-end delivery processes post-contract using standardized project management methodologies.
- Work with customers, sales engineering, and account management to understand requirements and manage expectations.
- Create project plans with milestones, dependencies, and communication strategies to align stakeholders.
- Maintain status updates, provide technical guidance, and ensure long-term client success.
- Deliver reporting on implementation metrics and communicate client feedback internally.
Requirements
- 3+ years of customer-facing implementation project management with large enterprise clients
- Experience in payments industry or payments technologies required
- Strong understanding of APIs, SDKs, and complex system integrations
- Strategic planning and tactical execution skills
- Expert organization, attention to detail, and interpersonal communication
- Excellent written and verbal communication to translate technical details
- Strong customer service orientation
- Ability to travel up to 10% as needed
Culture & Benefits
- Competitive salary + equity
- Outstanding medical, dental (100% employer-paid options), life, disability insurance; optional vision, FSA
- Open PTO + 12 weeks paid parental leave
- 401(k) matching up to 5% ($5,000 yearly)
- Monthly home working stipend, new MacBook, accessory reimbursement, $1,000 professional development stipend, coaching
- HQ visits in Durham, NC for remote employees; ethical AI use encouraged
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