Business Operations & Development Manager

TL;DR

Business Operations & Development Manager (Payroll Education): Drive growth and operational excellence across IPASS and The Payroll Centre with an accent on cross-business coordination, change management, and strategic partnerships. Focus on leading system implementations, optimizing operations, and identifying new business opportunities.

Location: Hybrid in Ballymount, Ireland

Company

hirify.global Software Group operates IPASS and The Payroll Centre, providing payroll training, certification, and software solutions for accountants and bookkeepers across Ireland and the UK.

What you will do

• Act as central coordinator synchronizing activities and initiatives across IPASS and The Payroll Centre for efficient collaboration.
• Lead change management and implementation of new systems like CRM, LMS, or ERP to improve operational efficiency.
• Identify, develop, and manage strategic partnerships and new business opportunities for growth.
• Oversee and optimize daily operations for scalable, compliant delivery of training services across Ireland and the UK.
• Monitor operational KPIs, drive continuous improvement, and implement initiatives for measurable outcomes.
• Build relationships with senior leaders, partners, and stakeholders for alignment and collaborative delivery.

Requirements

• 7–12 years in operational leadership, project management, and business development, ideally in multi-business environments
• Proven track record in managing change and system implementations (CRM, LMS, ERP)
• Demonstrated business development experience including partnerships, sales enablement, client management
• Strong operational and leadership skills in multi-site environments
• Excellent project management to handle multiple priorities and deadlines
• Effective communication to influence stakeholders at all levels
• Analytically minded with focus on KPIs and data-driven decisions

Nice to have

• Experience in payroll, education/training, or professional services
• Familiarity with regulatory environments in Ireland and the UK
• Experience in software/technology businesses
• Professional qualifications in project management or business analysis

Culture & Benefits

• Supportive, inclusive workplace with equal opportunities and respect for all employees.
• Focus on employee success alongside customer success.
• Dynamic and growing organizational setting.

Hiring process

• Application review.
• Interview.
• Hired.