Team Lead, Creative Services

TL;DR

Team Lead, Creative Services: Lead a multidisciplinary global creative team delivering design, copywriting, and multimedia assets with an accent on operations, workflows, tools, and brand consistency. Focus on mentoring team members, managing agencies and contractors, improving creative systems, and applying data-driven decisions for scalable high-quality output.

Location: Office-based in Christchurch, New Zealand or Vancouver, Canada, with occasional international travel. Some flexibility outside standard business hours required for global time zones.

Company

hirify.global builds world-leading technology at the forefront of Earth sciences, enabling sustainable development of mineral resources, infrastructure, renewable energy, and environmental impact reduction. Operates in 145+ countries with headquarters in New Zealand.

What you will do

• Lead, mentor, and inspire the creative team to deliver high-quality work on time and within budget
• Manage and improve creative operations, including task systems, service levels, and reporting
• Own and evolve the online brand hub and creative tools for internal teams and partners
• Oversee global panel of creative agencies and contractors, ensuring onboarding and brand alignment
• Enable brand consistency across all creative touchpoints in collaboration with stakeholders
• Partner with marketing and communications teams for impactful creative solutions
• Apply data-driven decisions and best practices to enhance creative outcomes and scalability
• Present updates and insights on creative services to senior leadership

Requirements

• Bachelor’s degree in Graphic Design, Fine Arts, Marketing, or related field
• 8+ years in creative operations, including at least 3 years in people leadership
• Strong portfolio showing creative leadership in design, copy, and multimedia
• Proven experience managing creative workflows, budgets, and delivery in global organizations
• Excellent stakeholder management, communication, and collaboration skills
• Proficiency in Adobe Creative Suite and project management tools
• Experience with ClickUp, Canva, Frontify, or similar platforms
• Continuous improvement mindset balancing creative ambition and operations

Culture & Benefits

• Collaborative culture emphasizing innovation, customer focus, enthusiasm, ownership, and exceeding expectations
• Global offices with perks like coffee, games, table tennis, events, and celebrations
• Competitive salary, flexible working, paid volunteer day, employee share purchase plan
• Rewards program, continuous learning, career growth, internal events, wellbeing support
• Location-specific benefits; direct reports: Visual Design Lead and Graphic Designer

Hiring process

• Apply with covering letter and CV
• Accommodations available during recruitment; commitment to diversity and inclusion