Manager Infrastructure Operations

TL;DR

Manager Infrastructure Operations: Responsible for day-to-day operations, reliability, and continuous improvement of the company’s global server, storage, and core infrastructure platforms with an accent on availability, performance, security, and resilience. Focus on disaster recovery planning and testing, infrastructure modernization, and operational risk reduction in a 24x7x365 environment.

Location: Must come into the office a minimum of 4 days per week in Libertyville, IL, US

Salary: $115,000 - $165,000 yearly

Company

hirify.global develops, manufactures and markets healthcare products worldwide.

What you will do

• Lead, coach, and develop a global Infrastructure Operations team.
• Own availability, performance, and lifecycle management for physical and virtual servers, enterprise storage platforms, Microsoft Azure infrastructure, and Microsoft 365 (O365) services.
• Partner with Cybersecurity to ensure infrastructure is designed and operated with security-by-design and aligned with company policies and standards.
• Lead disaster recovery (DR) planning, testing, and continuous improvement for critical applications and infrastructure platforms.
• Manage on-premises and co-located data center operations, including vendor coordination and oversight of power/UPS and environmental monitoring.
• Manage infrastructure vendors and support contracts; develop and manage budgets for personnel and services.

Requirements

• Bachelor’s Degree with 8-12 years of related experience.
• Senior operational leadership with a track record of improving availability, reducing risk, and driving continuous improvement through metrics (KPIs/SLAs) and operational cadences.
• Expertise with enterprise hybrid infrastructure: physical/virtual servers, enterprise storage/backup, Microsoft Azure, and Microsoft 365 (O365), including lifecycle, capacity planning, and performance optimization.
• Deep experience leading incident, problem, and change management (e.g., ITIL-aligned), including escalation leadership, root cause analysis, and corrective/preventive action governance.
• Ability to lead globally distributed teams, influence across functions, and communicate technical and operational topics to both IT and business leadership.
• Sponsorship to work in the US is not available at this time.

Nice to have

• Relevant certifications are a plus (e.g., Microsoft Azure, Microsoft 365, ITIL, VMware, storage/backup, or security-related certifications).

Culture & Benefits

• Competitive pay, paid time off programs, peer-to-peer recognition, health and life insurance, wellness programs and incentives, and generous retirement savings.
• Eligible to participate in the Hollister Corporate Bonus Plan.
• Health and welfare benefits include medical, prescription, dental, vision, spending/savings accounts, disability, company paid (parental and caregiver) leaves, statutory leaves/disability programs, accident, life, wellbeing, education assistance, adoption assistance, and voluntary benefit programs.
• 401(k) Retirement Savings Plan includes: auto-enrollment, ROTH, vesting and eligible participants “safe harbor” matching contributions.
• Paid time off benefits include: 11 paid holidays, paid vacation based on length of service and exempt/non-exempt status, and sick days based on statutory requirements and/or exempt/non-exempt status.
• Additional benefits include: education assistance and adoption assistance benefit programs.