Customer Support Agent (French)

TL;DR

Customer Support Agent: Addressing customer inquiries and concerns with a focus on French-speaking customers in the sports betting and gaming industry with an accent on providing solutions and detailed information. Focus on delivering excellent user experience and maintaining strong communication skills in a dynamic environment.

Location: Yerevan

Company

hirify.global is an award-winning sports betting and gaming operator with 21 years of experience in the industry powered in-house by Betconstruct.

What you will do

• Deliver customer service through online and phone support.
• Provide solutions to customers with the help of supervisors from different departments.
• Provide detailed information about websites, procedures, payments, and requests.
• Inform customers about deals and promotions.

Requirements

• Proficient user of French language both spoken and written.
• Enjoy finding solutions to a variety of problems and supporting customers in a friendly and productive manner.
• Curiosity and interest in digital products and applications.
• Strong communication and organizational skills.
• High level of flexibility and adaptability to maneuver in a very dynamic environment.

Culture & Benefits

• Competitive experience-based salary.
• Coverage for the employee health insurance.
• Upskilling and reskilling trainings.
• Social events, corporate parties.
• Transportation.