Order Management Coordinator

TL;DR

Order Management Coordinator: Assisting with all aspects of hirify.global’s order management process with an accent on accurate processing of customer orders for major retailers. Focus on exceeding customer service standards and bringing forward issues and ideas for improvement.

Location: Mexico City- Santa Fe Region. Hybrid: 3 days a week in office

Company

hirify.global is a global product design and technology company with a diversified portfolio of 5-star rated lifestyle solutions.

What you will do

• Process orders for timely delivery.
• Verify inventory and allocation.
• Collaborate with logistics for order routing via EDI or Retailer portals.
• Review open-order files and address routing issues.
• Research compliance deductions and implement corrective actions.

Requirements

• University degree in business, logistics, or supply chain management preferred.
• 2+ years of experience in customer service or account management.
• 2+ years of experience with Retail Majors in a B2B capacity.
• Strong attention to detail and accuracy.
• Strong problem-solving and analytical skills.
• Business English and Spanish level is a must.

Culture & Benefits

• Competitive health insurance, retirement plans, and paid time off.
• Employee stock purchase options and wellness programs.
• hirify.global product discounts.
• Learning Programs for personal and professional growth.
• Part of an outrageously extraordinary community.