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Product Manager - EC First Party Development Department (ECFD) (E-commerce)

Формат работы
onsite
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
Japan
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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TL;DR
Product Manager - EC First Party Development Department (ECFD) (E-commerce): Define and develop retail and e-commerce products across Rakuten's first-party services with an accent on user research, product requirements, KPI analysis, and long-term roadmaps. Focus on coordinating stakeholders, validating solutions through data, and improving customer and partner experiences across complex retail systems.

Location: Tokyo, Japan

Company

hirify.global operates a large e-commerce and digital services ecosystem serving customers in Japan and globally, including shopping, payments, financial services, telecommunications, media, and sports.

What you will do

  • Research users, markets, industries, and operational data to identify customer and partner needs.
  • Define product requirements and functional specifications based on technical and operational insights.
  • Monitor product KPIs and report findings to stakeholders.
  • Coordinate product design and development meetings across teams, groups, and external partners.
  • Create product visions and mid- to long-term roadmaps aligned with business strategy.
  • Act as a Service Owner and maximize value for customers and partners across first-party e-commerce services.

Requirements

  • Growth mindset, flexibility, and willingness to learn new skills and domain knowledge.
  • Strong problem-solving, critical-thinking, leadership, and stakeholder-management skills.
  • Business-level Japanese is required.
  • Experience with product requirements, functional specifications, project planning, or software engineering is beneficial.
  • Experience analyzing quantitative and qualitative customer or business-operation data is beneficial.
  • The role is based in Tokyo, Japan.

Nice to have

  • BSc or BA in Computer Science, Engineering, or a related field.
  • Product management experience in e-commerce or retail systems, including logistics, order management, payments, or CRM.
  • Knowledge of retail sectors such as fashion, commodities, medical products, supermarkets, or drugstores.
  • Experience evangelizing products to industries, customers, and partners.
  • TOEIC score of 800 or above.

Culture & Benefits

  • Work within the EC First Party Development Department, with nearly 150 full-time employees.
  • Join a product-management group of approximately 25 employees and subcontractors.
  • Collaborate with professionals from fashion, software, systems consulting, and systems integration backgrounds.
  • Work on growing e-commerce services such as hirify.global Fashion, hirify.global 24, hirify.global Mart, hirify.global Zenkoku Super, and hirify.global Bic.

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