Team Lead of Key Account Management (Fintech)

TL;DR

Team Lead of Key Account Management (Fintech): Managing and growing strategic client relationships in the LATAM region to drive revenue through upselling and cross-selling with an accent on commercial strategy and product feedback loops. Focus on transforming satisfied clients into long-term partners and scaling revenue within high-value accounts.

Location: Remote (Work from anywhere)

Company

hirify.global provides payment infrastructure enabling companies to integrate over 1,000 payment methods via a single API using AI-driven routing and fraud prevention.

What you will do

• Serve as the primary point of contact for key accounts, building deep and lasting client relationships.
• Drive revenue growth through upselling, cross-selling, and identifying new opportunities within existing accounts.
• Monitor client health metrics and proactively address risks before they escalate.
• Coordinate cross-functionally with Sales, Product, Operations, Legal, and Support to ensure seamless service delivery.
• Translate client feedback into actionable insights for internal teams to improve products and processes.
• Prepare and deliver strategic business reviews and recommendations for client stakeholders.

Requirements

• English: Fluent proficiency is a must.
• 8+ years of proven experience as a Key Account Manager serving international clients in the payments industry.
• Strong understanding of payment technologies, financial services, and relevant industry regulations.
• Proven ability to define long-term growth plans and manage complex accounts with multiple stakeholders.
• High level of ownership and ability to operate in fast-paced, ambiguous environments.
• Bachelor's degree in Business, Marketing, or a related field.

Culture & Benefits

• Fully remote work arrangement — you can work from everywhere.
• One-time home office bonus to help create an ideal workspace.
• Equity ownership through stock options.
• International health plan provided regardless of location.
• Flexible days off policy.
• Provision of necessary work equipment.