Technical Customer Implementation Specialist (API)

TL;DR

Technical Customer Implementation Specialist (API): Providing technical guidance and solution architecture for customers integrating D&B data products via API with an accent on API design, distributed systems, and architectural documentation. Focus on resolving complex integration issues, mentoring teams, and ensuring successful go-live and stabilization phases.

Location: Hybrid (Warsaw, Poland)

Company

Global leader in business decisioning data and analytics, helping companies worldwide grow, manage risk, and innovate.

What you will do

• Provide standard support for customers implementing API-supported products, including architecture review and guidance.
• Lead technical issue resolution during integration and stabilization phases until Go-Live.
• Create and modify architectural solution documents using industry-standard tools.
• Coordinate across internal and customer resources to mitigate risks and overcome technical challenges.
• Act as a product expert, providing training and demos to both business and technical audiences.
• Collaborate cross-functionally to improve implementation processes and inform the product roadmap.

Requirements

• Bachelor's degree in Computer Science, Mathematics, or Business Information Systems.
• At least 8 years of experience in building functional solution architectures for multi-layered, distributed systems.
• Minimum 5 years of experience in a customer-facing role.
• Experience with cloud platforms such as AWS and Azure.
• Proficiency with Java (Spring), .NET, SQL, JSON, SOAP, REST, and HTML.
• Fluency in English and languages relevant to the working market.

Culture & Benefits

• Competitive remuneration based on skill sets and experience.
• Comprehensive D&B benefit package.
• Diverse, global team environment valuing creativity and collaboration.
• Culture of continuous growth with access to structural courses and mentorship.