Client Calls Specialist (QuickBooks)

TL;DR

Client Calls Specialist (QuickBooks): Handling inbound client calls for US-based customers and performing bookkeeping tasks with an accent on customer support and financial administration. Focus on managing AR/AP in QuickBooks, professional communication in English and Spanish, and coordinating with the US-based team.

Location: Remote (Must overlap US Pacific Time: 8:00 AM – 12:00 PM PST, Monday–Saturday)

Company

Talent platform connecting skilled professionals with US-based companies.

What you will do

• Handle inbound client calls in clear, professional English.
• Perform bookkeeping tasks in QuickBooks, including invoicing, AR/AP, and reconciliations.
• Manage general administrative tasks such as email management, scheduling, and client follow-ups.
• Support onboarding and training for new accounts.
• Maintain accurate notes and tracking in the company's project management tool.

Requirements

• Proficiency in both English (spoken and written) and Spanish.
• Availability 8:00 AM–12:00 PM PST, Monday–Saturday (required).
• Proven remote experience working for US companies.
• Basic bookkeeping experience; experience with QuickBooks is preferred.
• Comfortable handling phone calls and providing friendly customer service.

Nice to have

• Experience in the car dealership or autoparts industry.
• Experience transitioning from call-handling roles into bookkeeping and administrative responsibilities.

Culture & Benefits

• Competitive compensation aligned with experience and location.
• Potential to transition from part-time (24 hrs/wk) to full-time (40 hrs/wk).
• Comprehensive training and close support provided.