Key Account Manager (Igaming)

TL;DR

Key Account Manager (Igaming): Managing and growing relationships with key clients, ensuring their needs are met, and driving business success through strategic account management with an accent on personalized engagement strategies to drive account growth while ensuring retention and overall satisfaction. Focus on identifying opportunities for growth within existing accounts and upselling additional products.

Location: Remote or hybrid options available

Company

hirify.global is seeking a Key Account Manager to join their team.

What you will do

• Cultivate and maintain long-term relationships with key clients, serving as the primary point of contact.
• Understand clients’ business needs and objectives to provide tailored solutions.
• Collaborate with internal teams to ensure seamless service delivery and client satisfaction.
• Identify opportunities for growth within existing accounts and upsell additional products.
• Track and analyze customer performance data, focusing on personalized engagement strategies.
• Plan and oversee the execution of marketing campaigns for your portfolio of clients.

Requirements

• Proven experience in managing and growing B2B accounts, particularly with Tier 1 and 2 clients.
• In-depth knowledge of the iGaming industry and familiarity with product offerings.
• Strong commitment to delivering personalized, top-quality service and building long-term customer relationships.
• Excellent analytical skills with the ability to track customer performance, identify trends, and implement effective growth strategies.
• Self-motivated and results-oriented mindset.
• Ability to thrive in a fast-paced, dynamic environment.

Culture & Benefits

• Competitive salary.
• Flexible working arrangements (remote or hybrid options available).
• Opportunities for career growth and professional development.
• Dynamic and innovative work environment in a rapidly growing industry.
• Travel opportunities to meet clients and attend global iGaming events.