Associate Technical Writer

TL;DR

Associate Technical Writer: Creating and maintaining self-support documentation for new and enhanced product features with an accent on procedural clarity and adherence to rigorous style guidelines. Focus on producing instructional materials through succinct videos, screenshots, and precise text to simplify learning for end users.

Location: Must be based in Manila, Philippines

Company

hirify.global creates intuitive education technology products that simplify learning and personal development for students and professionals worldwide.

What you will do

• Monitor incoming communications to identify documentation needs for new product updates.
• Analyze product features to determine implications for existing how-to guides.
• Draft and refine clear, concise procedural documentation.
• Create illustrative screenshots and instructional videos to support technical content.
• Ensure all materials strictly adhere to internal style guidelines.
• Collaborate across teams to maintain high-quality self-support infrastructure.

Requirements

• Location: Must be based in Manila, Philippines
• Proven attention to detail and ability to articulate complex steps simply.
• Experience or aptitude in creating technical content, including text, videos, and imagery.
• Strong command of English with a focus on precision and clarity.
• Ability to pass a mandatory background check and identity verification.

Culture & Benefits

• Competitive and meaningful benefits package tailored by location.
• Inclusive work environment that values diverse ideas and perspectives.
• Opportunity to work on impactful products within the education technology sector.
• Commitment to hiring great people and supporting long-term professional growth.