Business Operations Lead (Web3)

TL;DR

Business Operations Lead (Web3): Managing the operational backbone of the business development team to streamline processes and drive strategic execution with an accent on CRM strategy, pipeline management, and data-driven insights. Focus on building scalable operational frameworks, ensuring cross-functional alignment, and supporting executive leadership in achieving go-to-market objectives.

Location: Must be based in New York City

Company

hirify.global is a blockchain infrastructure company building an omnichain interoperability protocol that enables developers to create cross-chain applications.

What you will do

• Serve as a strategic advisor to the Chief Business Officer on team structure, process design, and operational decision-making.
• Own and manage the business development operational engine, including CRM hygiene, deal forecasting, and pipeline tracking.
• Develop and track global OKRs to ensure team alignment with company-wide vision and strategy.
• Build and maintain account tiering and prioritization frameworks to maximize revenue impact.
• Create and facilitate internal training sessions to equip the team with effective GTM tools and workflows.
• Orchestrate participation in high-impact business meetings and coordinate cross-functional product launch efforts.

Requirements

• 3–5+ years of experience in business, revenue, or sales operations within high-growth tech or Web3 environments.
• Deep expertise in CRM management, deal tracking, and forecasting methodologies.
• Proven ability to design and implement end-to-end operational processes, SOPs, and automation workflows.
• Strong analytical mindset with a track record of building performance dashboards and actionable reports.
• Excellent communication skills for managing complex cross-functional relationships.
• Must be able to work onsite in New York City.

Nice to have

• Previous experience partnering closely with C-level executive leadership.
• Hands-on proficiency with tools like HubSpot, Salesforce, or Linear.

Culture & Benefits

• Opportunity to work at the forefront of the omnichain and interoperability ecosystem.
• High-growth startup environment with exposure to industry-leading investors.
• Focus on autonomy, ownership, and cross-functional impact.
• Commitment to a diverse and inclusive workplace.