Community Program Manager

TL;DR

Community Program Manager: Supporting and executing hirify.global’s community programs in North America with an accent on grassroots community engagement and event logistics. Focus on volunteer enablement and ensuring measurable outcomes aligned with hirify.global’s global community strategy.

Location: Must be based in New Orleans, LA, United States

Company

hirify.global provides a DevOps platform for Salesforce.

What you will do

• Execute NAMER-wide programs including Champions, User Groups, Student Chapters, meetups, and hackathons.
• Lead logistics, venue management, vendor coordination, swag distribution, and event reporting.
• Identify, onboard, and mentor Champions, User Group Leaders and Student Chapter Leaders.
• Manage budgets, vendors, shipping, swags, and logistics across all community initiatives.
• Work with Product, Marketing, Partner, and Customer Success teams to align messaging, demos, and enablement.
• Drive participation, engagement, and certification growth across the NAMER region.

Requirements

• 4-6 years of experience in community management, program execution, event operations, or program management.
• Strong project management capabilities with experience in multi-city event execution.
• Experience working with Salesforce, DevOps, Testing, SaaS, or tech-based communities is required.
• Excellent communication, stakeholder management, and organisational skills.
• Proficiency with CRM, community platforms, event tools, dashboards, and reporting systems.
• Ability to travel for community events globally.

Culture & Benefits

• Growth in community membership, attendance, and overall ecosystem visibility.