Product Success Specialist (Product Management)

TL;DR

Product Success Specialist (Product Management): Working directly with customers to provide consultative support and share expertise to help product teams build lovable products. Focus on showcasing advanced technology to sophisticated users and providing meaningful support for customers.

Location: You can work from anywhere in New Zealand, North America, the United Kingdom, Ireland, Australia, or South Africa for this role.

Salary: $60,000-$100,000, plus profit sharing

Company

hirify.global is the world's #1 product development software that helps more than 1 million product builders bring their strategy to life.

What you will do

• Work directly with customers to provide consultative support.
• Share your expertise and demo software to help other product teams build lovable products.
• Provide meaningful support for customers.
• Share insights with product teams to help anticipate evolving customer needs.
• Help customers develop best practices for product development.

Requirements

• Two or more years of experience defining, managing, and launching customer-facing experiences at a growing software or technology company.
• Experience working directly with customers.
• Deep curiosity to learn complex tools and workflows (including advanced AI capabilities).
• Strong written communication skills.
• Confidence to pursue dynamic opportunities.

Culture & Benefits

• Fully remote work environment.
• Comprehensive benefits including profit sharing.
• Generous salary and equity.
• Paid time off: Up to 200 hours off per year.
• Learning stipend: Up to $1,000 annually, plus paid learning time.
• Volunteer opportunities available throughout the year.

Hiring process

• A real person reviews every application.
• Authentic conversations with candidates to understand and value each candidate's skills, experiences, and ambition.
• Candidates are not allowed to use AI tools during interviews without prior approval.