Demo Engineering Manager (AI)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Demo Engineering Manager (AI): Leading a team responsible for bringing 's AI-powered platform to life in pre-sales environments with an accent on developing scalable demo infrastructure and tooling, building rich out-of-the-box demo environments, and personalizing experiences. Focus on showcasing the full value of ’s capabilities across conversation intelligence, real-time coaching, analytics, and AI agents.
Location: Remote (United States)
Salary: $140K - $170K + Variable + Equity
Company
combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster.
What you will do
- Build, lead, and develop a high-performing team of Demo Engineers.
- Define and execute the roadmap for demo engineering, aligning with GTM priorities and product evolution.
- Oversee the architecture, scalability, and reliability of demo environments.
- Drive the development of reusable, modular demo frameworks that can be rapidly customized.
- Guide the development of integrations, automations, and tooling to expand demo capabilities.
- Partner with Solutions Engineering and Sales to support strategic deals.
Requirements
- 5–8+ years of experience in engineering, solutions architecture, technical pre-sales, or related roles, with 2+ years in a leadership or management capacity preferred.
- Strong technical foundation, including APIs, integrations, authentication, data systems, and scripting (Python, JavaScript, etc.).
- Proven ability to build and scale technical teams, processes, and systems in fast-paced, high-growth environments.
- Experience owning complex, customer-facing technical initiatives such as demos, POCs, or pilots.
- Excellent cross-functional leadership skills, with the ability to influence across Product, Engineering, and GTM teams.
- Strong strategic thinking combined with a hands-on, execution-oriented mindset.
Nice to have
- Experience with CCaaS platforms (Twilio, Amazon Connect, Five9, etc.) and CRM systems (Salesforce).
- Familiarity with conversational AI, virtual agents, and contact center workflows.
- Experience partnering closely with conversation design or UX teams to deliver end-to-end customer experiences.
- Experience leveraging modern AI tools (e.g., LLMs, agents, prompt engineering frameworks) in technical workflows.
- Background in high-growth SaaS or enterprise AI companies.
Culture & Benefits
- Competitive, location-based pay that reflects the market and what each individual brings to the table.
- Total compensation includes equity and a comprehensive benefits package for you and your family.
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