Senior Forward Deployed Engineer (AI)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Senior Forward Deployed Engineer (AI): Developing, configuring, and deploying intelligent AI agents for contact center automation with an accent on system integration, LLM optimization, and technical advisory. Focus on solving real-world customer challenges, building custom tooling, and driving impactful AI deployments in complex enterprise environments.
Location: Must be based in Australia
Company
is a Stanford AI lab-born company leveraging human-AI collaboration to optimize contact center workflows and unlock actionable customer insights.
What you will do
- Configure, deploy, and optimize AI agents using proprietary AI platforms.
- Build seamless integrations between AI agents and external systems via APIs and databases.
- Gather technical requirements from customers and translate business needs into scalable AI solutions.
- Conduct interactive demos and proof-of-concepts to validate solutions and collect iterative feedback.
- Provide technical guidance on architecture, security, and scalability for AI agent adoption.
- Act as a feedback loop between customers and internal product teams to influence the AI platform roadmap.
Requirements
- Location: Must be based in Australia.
- 3+ years of professional experience in software development, consulting, or AI/ML engineering.
- Proficiency in Python and Golang.
- Hands-on experience with LLMs, prompt engineering, and RAG frameworks.
- Experience with cloud platforms (AWS, GCP, or Azure) and DevOps practices.
- Demonstrated ability to manage projects and collaborate across cross-functional teams.
Culture & Benefits
- Comprehensive medical benefits tailored to your stage of life.
- Flexible vacation policy to support work-life balance.
- Paid parental leave for family support.
- Opportunity to shape the future of AI in the workforce at a high-growth company.
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