Senior Forward Deployed Engineer (AI)

TL;DR

Senior Forward Deployed Engineer (AI): Developing, configuring, and deploying intelligent AI agents for contact center automation with an accent on system integration, LLM optimization, and technical advisory. Focus on solving real-world customer challenges, building custom tooling, and driving impactful AI deployments in complex enterprise environments.

Location: Must be based in Australia

Company

hirify.global is a Stanford AI lab-born company leveraging human-AI collaboration to optimize contact center workflows and unlock actionable customer insights.

What you will do

• Configure, deploy, and optimize AI agents using proprietary AI platforms.
• Build seamless integrations between AI agents and external systems via APIs and databases.
• Gather technical requirements from customers and translate business needs into scalable AI solutions.
• Conduct interactive demos and proof-of-concepts to validate solutions and collect iterative feedback.
• Provide technical guidance on architecture, security, and scalability for AI agent adoption.
• Act as a feedback loop between customers and internal product teams to influence the AI platform roadmap.

Requirements

• Location: Must be based in Australia.
• 3+ years of professional experience in software development, consulting, or AI/ML engineering.
• Proficiency in Python and Golang.
• Hands-on experience with LLMs, prompt engineering, and RAG frameworks.
• Experience with cloud platforms (AWS, GCP, or Azure) and DevOps practices.
• Demonstrated ability to manage projects and collaborate across cross-functional teams.

Culture & Benefits

• Comprehensive medical benefits tailored to your stage of life.
• Flexible vacation policy to support work-life balance.
• Paid parental leave for family support.
• Opportunity to shape the future of AI in the workforce at a high-growth company.