Technical Product Manager (Mobile Platform & Web Features)

TL;DR

Technical Product Manager (Mobile Platform & Web Features): Growing the user base by creating a world-class onboarding experience, from app download to the first ride, with an accent on a frictionless and delightful journey. Focus on leveraging AI and machine learning to create personalized experiences within the ride-sharing application.

Location: Hybrid in Foster City, CA

Salary: $163,000 - $196,000 a year

Company

Zoox is building the future of transportation.

What you will do

• Craft and own a multi-year growth strategy and product roadmap focused on converting new users from app download to their first ride.
• Own the end-to-end new user experience, from initial app download and onboarding to the successful completion of their first ride.
• Develop a deep, data-driven understanding of new user behavior, market trends, and key business objectives to identify and capitalize on new growth opportunities.
• Partner closely with Marketing, Operations, and the In-Vehicle Experience teams to build cohesive acquisition funnels and a world-class, cross-functional onboarding journey.
• Lead the exploration and implementation of innovative technical pathways to drive user growth, including leveraging AI and machine learning to create personalized experiences within the app.
• Serve as the Product Owner for your dedicated Agile development team, defining the product backlog, setting clear priorities, and driving incremental improvements.

Requirements

• 5+ years of product management experience, with a proven track record of shipping and iterating on high-growth, consumer products
• Deep customer empathy and a consummate advocate for your users
• Strong analytical skills, with hands-on experience in A/B testing, data analysis, and defining/tracking growth metrics (e.g., activation, conversion funnels, time-to-first-ride).
• A bias for action and a proven track record of delivering measurable results against key growth targets.
• Comfort and excitement for creating clarity in ambiguous, fast-paced environments and working on technologies that have never been done before.

Nice to have

• Experience building and growing mobile apps
• Experience optimizing products in market
• Experience working in the AV, mobility, or product that interacts with the real world

Culture & Benefits

• Comprehensive package of benefits, including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance.

Hiring process

• Artificial intelligence (AI) tools may be used to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses.
• Final hiring decisions are ultimately made by humans.