Senior Insights Analyst (Fintech)

TL;DR

Senior Insights Analyst (Fintech): Delivering insights and analytics projects to improve commercial performance and customer experience with an accent on customer, market, and third-party data analysis. Focus on developing analytical solutions, delivering data-led narratives, and supporting junior team members.

Location: Manchester or London (Hybrid, minimum 50% of working time per month spent in the office)

Company

hirify.global is a UK’s fastest-growing investment platform business, providing award-winning solutions for everyone, from professional financial advisers to first-time investors.

What you will do

• Deliver end-to-end insights and analytics projects.
• Use customer, market, and third-party data to improve commercial performance and customer experience.
• Work closely with stakeholders in Product and Marketing to understand challenges and develop analytical solutions.
• Deliver compelling data-led narratives and recommendations.
• Act as a subject matter expert for data-led insights, supporting junior team members.

Requirements

• Graduate or postgraduate degree with a strong data and mathematical element (e.g. Maths, Statistics, Physics, Computer Science) or equivalent work experience.
• Previous experience working at a senior analyst level in a customer-led industry.
• Proficient in SQL and working knowledge of one or more of the following: Python, R, SAS.
• Proficient in the use of Business Intelligence tools and dashboard creation, particularly Power BI.
• Advanced Excel skills.
• Experience using digital analytics and customer experience tools such as Google Analytics, AppsFlyer, HotJar, Contentsquare.

Nice to have

• Practical experience of statistical approaches such as AB and multivariate testing, and predictive techniques such as propensity modelling or clustering.
• Experience in creating data-led narratives and stories for delivery to different stakeholder groups.
• Some management or mentoring experience.

Culture & Benefits

• Hybrid working with a minimum of 50% of your working time per month spent in the office.
• 25 days holiday, increasing with service + buy/sell scheme + bank holidays.
• 6% Pension with matched contributions.
• Discretionary bonus scheme and share schemes.
• Health Cash Plan and discounted private healthcare.
• Free onsite gym.
• Learning and development opportunities tailored to you.