Business Director (Commerce)

TL;DR

Business Director (Commerce): Driving the strategy, delivery, and growth of commerce and retail media workstreams with an accent on integrated client solutions and cross-functional leadership. Focus on scaling revenue, optimizing retail media performance, and managing senior-level partnerships within a complex, matrixed environment.

Location: Must be based in the United Kingdom with the right to work in the UK. This role is hybrid, with office attendance expected approximately four days a week.

Company

A global leader in creative transformation, media, and data intelligence, providing AI-driven operating platforms for the world’s leading brands.

What you will do

• Lead senior client partnerships, acting as a trusted advisor for retail and commerce workstreams.
• Design and implement end-to-end connected commerce and marketplace strategies.
• Drive revenue expansion by identifying new opportunities and supporting new business pitches.
• Orchestrate cross-functional teams including strategy, activation, and analytics to ensure delivery excellence.
• Oversee financial operations, governance, and commercial reporting for assigned accounts.
• Support internal capability building, team recruitment, and the development of performance culture.

Requirements

• Extensive understanding of the commerce landscape, including Amazon, retail media networks, and digital marketplaces.
• Proven ability to manage senior-level client relationships and complex, matrixed stakeholder environments.
• Advanced commercial acumen with experience in building business cases and navigating commercial negotiations.
• Strong background in digital shelf optimization, paid search, and retail media strategies.
• Must be UK-based and hold the legal right to work in the United Kingdom.
• Excellent leadership, organizational, and problem-solving skills with a focus on delivering measurable outcomes.

Culture & Benefits

• Competitive medical, vision, and dental insurance plans.
• Group retirement plans and partner discounts.
• Significant paid time off and mental health awareness days.
• Access to global WPP and hirify.global networks for professional development and learning.
• Hybrid work culture focused on collaboration and creative connection.