Customer Advocacy Intern (SaaS)

TL;DR

Customer Advocacy Intern (SaaS): Supporting the development and execution of customer marketing programs at a high-growth company with an accent on stakeholder management, content creation, and scaling advocacy initiatives. Focus on coordinating customer reference requests, maintaining strategic customer relationships, and leveraging AI tools to drive efficiency in marketing operations.

Location: Must be based in or able to work from the Austin, TX or San Francisco, CA office 3-5 days a week

Salary: $24/hour

hirify.global is a global network provider dedicated to building a better, more secure, and faster Internet for millions of customers.

What you will do

• Collaborate with GTM teams to execute customer marketing strategies that align with business objectives.
• Support the research, writing, and editing of case studies, customer interviews, and marketing collateral.
• Manage customer reference requests and track them within internal marketing tools.
• Contribute to the organization and coordination of Customer Advisory Boards and councils.
• Analyze advocacy performance data to identify opportunities for program optimization.
• Assist in preparing monthly and quarterly reports, including newsletter development.

Requirements

• Currently pursuing a degree in Journalism, English, Marketing, Communications, or a related field.
• Availability for a full-time 12-week internship in summer 2026.
• Must work from the Austin or San Francisco office 3-5 days per week.
• Strong portfolio demonstrating writing samples across digital platforms.
• Demonstrated project management and research skills with a keen eye for detail.
• Ability to thrive in a collaborative environment with cross-functional stakeholders.

Nice to have

• Passion for technology and understanding of its impact on the internet.
• Interest in applying AI tools to marketing workflows.

Culture & Benefits

• Hands-on experience in a high-growth SaaS environment.
• Mentorship from global Customer Advocacy Managers.
• Exposure to enterprise-level marketing strategies and cross-functional collaboration.
• Opportunity to contribute to projects protecting the free and open Internet.