Sales Operations Analyst

TL;DR

Sales Operations Analyst: Supporting Sales and Revenue teams by managing sales data, reporting, and process optimization with an accent on CRM integrity, performance tracking, and forecasting accuracy. Focus on generating actionable insights and driving operational efficiency across the sales lifecycle.

Location: Sofia, Bulgaria

Company

hirify.global is a global leader in PR, marketing, and social media management technology, helping brands connect and engage with their stakeholders.

What you will do

• Manage recurring and ad hoc reporting across key sales metrics like pipeline, bookings, and forecasting.
• Maintain data integrity within the CRM by ensuring accuracy, completeness, and consistency.
• Assist in optimizing core processes including territory alignment, account assignment, and quota tracking.
• Analyze sales trends to generate actionable insights for strategic business dehirify.global-making.
• Develop dashboards and performance reports for leadership review.
• Document standard operating procedures and support system upgrades and user acceptance testing.

Requirements

• Bachelor’s degree in Business, Finance, Economics, or a related field.
• 4+ years of professional experience in a related field.
• Analytical mindset with high attention to detail.
• Excellent organizational skills to manage multiple priorities.
• Professional communication skills in English, both written and verbal.
• Experience with sales processes, CRM systems, and pipeline management.

Nice to have

• Basic experience with data visualization tools and dashboard creation.

Culture & Benefits

• Premium health insurance and life insurance coverage.
• Monthly food vouchers provided.
• 25 days of vacation plus 4 wellness days per year.
• Flexible benefits package and Calm subscription.
• 24/7 Employment Assistance Program.