Senior Manager, Community Strategy (Gamedev)

TL;DR

Senior Manager, Community Strategy (Gamedev): Responsible for engaging players at scale for Star Trek Fleet Command, ensuring community platforms and communication strategies align with player sentiment and business goals with an accent on transparency, feedback, and dialogue. Focus on gathering and synthesizing player sentiment, identifying key trends, and supporting community-led content initiatives.

Location: Remote (US)

Salary: $118,000 - $150,000 USD

Company

hirify.global is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences.

What you will do

• Execute and evolve the global community strategy for Star Trek Fleet Command, including platforms, engagement models, and feedback systems.
• Manage and optimize community surfaces such as Discord, Reddit, and social platforms to drive engagement and healthy player interaction.
• Gather and synthesize player sentiment across community platforms, social channels, and public discussions.
• Manage and develop a team of community managers and platform specialists.
• Partner with Product Marketing and Player Experience (PX) to align community efforts with broader campaign goals.

Requirements

• 6–10+ years of experience in community, social, or player engagement roles, preferably in live-service games or entertainment.
• Experience managing community platforms and driving engagement at scale.
• Strong understanding of player sentiment, feedback, and community dynamics.
• Proven ability to collaborate cross-functionally in a matrixed environment.
• Data-informed mindset with experience using engagement and sentiment metrics.
• Strong communication skills with sound judgment and player empathy.

Nice to have

• Experience working with large, passionate fandoms (e.g., Star Trek or similar IP).
• Familiarity partnering with Product Marketing and Player Experience teams.
• Experience supporting creator or influencer programs.

Culture & Benefits

• Committed to creating a diverse, supportive work environment where everyone is treated with respect.
• Providing equal employment opportunities and welcome individuals from all backgrounds.
• Comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid hirify.global free days, and unlimited paid time off.