Customer Operations Process Expert (SAP)

TL;DR

Customer Operations Process Expert (SAP): Translating commercial intent into order management and invoicing that is compliant and scalable with an accent on closing the capability gap between commercial model design and operational execution. Focus on translating business and finance requirements into executable SAP S/4HANA invoicing and AR designs.

Location: Veldhoven, Netherlands

Company

hirify.global is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce.

What you will do

• Translate business and finance requirements into executable SAP S/4HANA invoicing and AR designs.
• Define and maintain standard invoicing design patterns aligned with revenue recognition and internal controls.
• Partner with IT, Finance Operations, Sales, Legal, and Tax to ensure feasible, compliant, and scalable solutions.
• Embed internal controls and data quality requirements into process and system design.
• Reduce structural debt by eliminating workarounds and preventing rework and manual corrections.
• Co-create and drive the continuous improvement roadmap using LEAN principles.

Requirements

• 10+ years of experience in Order-to-Cash, invoicing, or revenue-related process design in a multinational environment.
• Experience with revenue recognition principles and internal controls.
• Proven experience influencing senior stakeholders across functions.
• Strong SAP (ECC and S/4HANA) knowledge, including billing and FI/SD integration.
• LEAN/Green Belt certification interest.
• Ability to operate at both strategic and execution levels in a complex matrix.

Culture & Benefits

• hirify.global is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce.
• Company policy to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity.
• Recognizes that inclusion and diversity is a driving force in the success of the company.