Site Reliability Engineer II (SaaS)

TL;DR

Site Reliability Engineer II (SaaS): Supporting and maintaining hirify.global’s cloud infrastructure and applications with an accent on incident response, system monitoring, and automation. Focus on resolving moderately complex issues, proposing improvements, and strengthening the reliability, scalability, and security of the SaaS platform.

Location: Must be based out of one of our office locations: Austin, TX; Irvine, CA; or Akron, OH.

Salary: $98,583-$138,016 annually

Company

hirify.global is a SaaS company disrupting the restaurant industry with a cloud-based platform for accounting and back-office operations.

What you will do

• Respond to production incidents, perform triage and troubleshooting, and contribute to post-incident analysis.
• Identify and automate manual processes to improve efficiency and reduce risk.
• Enhance and evolve monitoring tools and platforms to improve observability.
• Implement and support cloud automation using Terraform, Ansible, or CloudFormation.
• Work within change management protocols to provide maximum uptime for production systems.
• Research and remediate vulnerabilities in coordination with security teams.

Requirements

• BS in Computer Science, Information Systems, or related field (or equivalent experience).
• 2–4 years of experience in site reliability engineering, DevOps, or cloud operations.
• Experience with cloud platforms (Azure or AWS), including services such as AKS, ECS/EKS, Functions/Lambda, S3, and Blob storage.
• Proficiency with infrastructure-as-code and automation (Terraform, Ansible, YAML, Python, Bash, PowerShell).
• Strong Linux engineering skills; working knowledge of Windows administration.
• Experience supporting production environments and participating in on-call rotations.

Nice to have

• Experience with monitoring tools (Prometheus, Grafana, ELK, Site24x7, Nagios).
• Knowledge of performance analysis and system vulnerability remediation.
• Cloud certification (AWS or Azure) preferred.

Culture & Benefits

• Comprehensive medical benefits, 100% paid for employee.
• 401k + matching.
• Equity Option Grant.
• Unlimited PTO + Company holidays.
• Wellness initiatives.