Site Reliability Engineer (Azure)

Location: Remote within the United States

Salary: $115,000–$120,000 USD per year

Company

hirify.global develops insurance payment platforms that support digital communications, inbound payment processing, and outbound disbursements for insurance carriers.

What you will do

• Own production reliability for multi-tenant Azure workloads, including AKS, App Services, virtual machines, networking, and data stores.
• Participate in rotating on-call coverage, triage alerts, resolve incidents, communicate status, and improve response with runbooks and automation.
• Build internal tooling with Python, Taskfiles, GitLab pipelines, and small services for onboarding, environment setup, migrations, and operations.
• Improve observability through Prometheus and Grafana dashboards, alerts, log search, and failure-mode runbooks.
• Diagnose reliability issues across application code, databases, and infrastructure with development and cloud teams.
• Support ClaimsPay migrations, client cutovers, production readiness reviews, and AI-assisted investigation and automation.

Requirements

• At least five years of experience in software engineering, SRE, DevOps, or system administration.
• Experience with process automation and scripting or software development; Python is preferred, with Bash and PowerShell useful.
• Proficiency with Azure identity, networking, compute, storage, and monitoring services.
• Experience administering Linux and Windows servers and troubleshooting MySQL and/or SQL Server.
• Ability to isolate issues across application, database, and infrastructure layers in development and production.
• Bachelor’s degree in computer science or engineering, or equivalent experience.

Nice to have

• Kubernetes or AKS experience.
• CI/CD experience with GitLab CI, TeamCity, Octopus Deploy, or similar tools.
• Prometheus, Grafana, Elasticsearch/Kibana, or equivalent observability experience.
• Terraform or Ansible experience and deeper database operations knowledge.
• Experience with AI coding assistants, payments, fintech, or regulated multi-tenant SaaS environments.

Culture & Benefits

• Target workload balance of approximately 50% operations and on-call support and 50% engineering and automation.
• Documentation-driven work using Confluence, GitLab, and Jira, with an emphasis on durable fixes.
• Medical, dental, and vision insurance.
• 401(k) plan and work-life balance support.
• Career advancement opportunities within the organization.