Site Reliability Engineer (AI Security)

Location: Seattle; hybrid role

Annual base pay: $137,300–$205,900

Company

hirify.global develops cybersecurity and application delivery solutions that help organizations create, secure, and run digital applications.

What you will do

• Monitor SaaS application metrics, logs, and alerts to support uptime and performance in a 24/7 operational model.
• Act as a primary technical contact for customers, troubleshooting issues and owning incidents through resolution.
• Analyze operational data and incident reports to provide actionable insights to development teams.
• Design automation for incident response, monitoring, alerting, and self-healing capabilities.
• Help build scalable, resilient infrastructure for AI inference workloads.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• 1–3+ years of experience in technical support, systems administration, or a similar role.
• Understanding of SaaS environments, cloud architectures, web technologies, HTTP, REST APIs, and JSON.
• Proficiency in at least one scripting language, such as Python, and experience with ticketing systems.
• Strong problem-solving, analytical, written, and verbal communication skills.
• Ability to work independently and collaboratively while learning new technologies.

Nice to have

• Experience with Prometheus, Grafana, Terraform, cloud infrastructure, or SRE practices.
• Knowledge of networking, PostgreSQL, Linux, and Kubernetes.

Culture & Benefits

• Work in a hybrid environment supporting a high-availability SaaS platform.
• Collaborate with customers, engineering teams, and cross-functional partners.
• Benefits and potential incentive compensation, bonuses, and restricted stock units are available.