Data Protection Administrator

TL;DR

Data Protection Administrator: Managing data subject rights requests and coordinating the DSAR process within regulatory timelines with an accent on accuracy and compliance. Focus on supporting the Deputy DPO and DPO with presentation materials and wider team activity.

Location: We offer hybrid working, with an expectation that you'll be present at our Holland & Barrett office in Nuneaton for a minimum of 2 days per week.

Company

Holland & Barrett is growing - more markets and more complexity which means more data.

What you will do

• Managing the Privacy Portal day-to-day - handling data subject rights requests including DSARs, erasures and complaints within regulatory timelines
• Coordinating the full DSAR process from discovery through to disclosure, redaction and application of exemptions under UK GDPR
• Managing erasure requests and ensuring direct requests are accurately logged in the system
• Coordinating CCTV disclosure requests - securing, viewing, redacting and disclosing footage appropriately
• Assisting with the investigation of GDPR complaints from customers and employees
• Keeping all Privacy Rights Logs accurate and up to date

Requirements

• Strong organisational skills and the ability to manage competing deadlines in a fast-moving environment
• Excellent written communication - you'll be responding to customers and employees on sensitive matters
• Proficiency across the Microsoft Office suite - Outlook, Excel, Word and PowerPoint
• A genuine interest in data protection and a willingness to learn - prior GDPR knowledge is a bonus, not a requirement
• Experience in retail or customer services would be an advantage
• Familiarity with tools like OneTrust, Zendesk or Secure Redact is helpful, but full training will be provided

Culture & Benefits

• 25 days holiday + 8 Bank Holidays
• 25% staff discount across our range - plus free online delivery
• Pension contributions
• Free wellness diagnostic tests
• Exclusive discounts on wellness services, gym memberships, and more.
• A culture of wellbeing - from mental health support to menopause coaching, we're serious about helping you feel your best.