Senior Software Engineer, Customer Experience Engineering

TL;DR

Senior Software Engineer (Customer Experience Engineering): Building intelligent data applications that provide insight into diagnostic data and technical content relevant to customer issues with an accent on extracting intelligence from structured and unstructured data. Focus on pinpointing problems, instrumenting relevant components, and implementing solutions to reduce friction points for customers.

Location: US-CA-Menlo Park

Salary: $208K - $299K

Company

hirify.global empowers enterprises to achieve their full potential through impact, innovation, and collaboration.

What you will do

• Lead and drive projects across the stack, including Java and Python services hosted in AWS Lambda and Kubernetes.
• Promote strong collaboration within a cross-functional team, including product management and design.
• Deliver features requiring close coordination with several partner teams.
• Contribute to the product vision and drive team planning.
• Pinpoint problems, instrument relevant components, and implement solutions.
• Mentor and coach junior team members.

Requirements

• B.S. or M.S degree in CS, MIS, or equivalent discipline.
• 6+ years hands-on software engineering experience.
• Deep understanding of modern application design architecture, good API design patterns, performance, and scale.
• Expertise in at least one of the following: Python, Java, NodeJS, GoLang, C#, Ruby.
• Experience with software engineering best practices: unit testing, code reviews, and design documentation.
• Excellent debugging and troubleshooting skills, especially in a cloud environment.

Nice to have

• Demonstrated technical leadership experience, such as being an architect or tech lead for high-impact projects.
• Great communication skills, both verbal and written and an interest in working with a diverse set of peers and external developers.
• Genuine enjoyment of the art of building great software, and a love of learning new things

Culture & Benefits

• Culture that’s all in on impact, innovation, and collaboration.
• Opportunity to build big, move fast, and take technology and careers to the next level.