Senior Product Engineer (AI)

TL;DR

Senior Product Engineer (AI): Leading technical delivery for customer implementations and integrations, building workflows that encode real customer processes with an accent on integrating directly with their systems and adapting to operational edge cases. Focus on developing core platform components and integration tooling that standardize common patterns and reduce one-off work.

Location: Must be based in Chicago and willing to travel 20–30% to customer sites.

Company

hirify.global is building voice agents that transform the chaotic freight booking process into a modern, intelligent marketplace.

What you will do

• Lead technical delivery for customer implementations, integrations, and workflow builds; owning projects from scoping through production rollout.
• Architect and build workflows that encode real customer processes, integrating directly with their systems and adapting to operational edge cases you uncover in the field.
• Develop core platform components and integration tooling that standardize common patterns, reduce one-off work, and help the team scale customer deployments efficiently.
• Navigate complex environments, fragmented data, and real-world constraints, and design solutions that work in practice, not just on paper.
• Provide field insight to product and engineering, shaping the roadmap with firsthand customer understanding.

Requirements

• 3–6+ years of professional software engineering experience, with clear ownership of complex, production-critical systems.
• Strong command of TypeScript, Node.js, and REST API design, including debugging and integrating with external systems.
• Hands-on experience with AI-driven systems, including tuning agent behavior, refining prompts, and shaping workflow logic based on customer feedback.
• Exceptional communication and judgment, especially when balancing speed, reliability, and real-world constraints.
• Based in Chicago with willingness to travel 20–30% to customer sites.

Culture & Benefits

• Top-tier cash + equity
• Medical, dental, and vision coverage
• Fully covered lunches and dinners
• High ownership environment with rapid growth
• The opportunity to shape the future of AI in freight