Business Development And Customer Success Manager (Healthcare)

TL;DR

Business Development & Customer Success Manager (Healthcare): Driving revenue growth and client satisfaction for a Group Purchasing Organization (GPO) with an accent on consultative sales and long-term account strategy. Focus on building executive-level partnerships within senior living and behavioral health markets, ensuring contract utilization, and achieving aggressive sales targets through data-driven planning.

Location: Must be based in the US (preference for candidates living within the assigned market)

Company

hirify.global is a leading healthcare improvement company dedicated to transforming the industry through innovative solutions, consulting, and data-driven insights.

What you will do

• Drive territory growth by recruiting new members through a consultative, solutions-oriented sales approach.
• Manage existing client relationships to increase contracted spend participation and program engagement.
• Serve as the primary liaison for executive-level stakeholders (C-suite, VPs, Directors) to influence strategy.
• Conduct in-person client business reviews (CBRs) to analyze performance, mitigate risk, and identify savings opportunities.
• Collaborate with internal implementation teams to ensure seamless contract activation and program onboarding.
• Maintain accurate CRM records, pipeline data, and sales forecasting to ensure operational transparency.

Requirements

• Proven track record of meeting or exceeding sales goals in a consultative environment.
• Experience in GPO account management, healthcare supply chain, or distribution is strongly preferred.
• Ability to travel and conduct regular in-person business meetings within the assigned territory.
• Strong expertise in CRM software for pipeline management and lead tracking.
• Demonstrated success in executive-level presentation and high-level negotiation.
• Excellent analytical skills with the ability to translate complex data into actionable procurement strategies.

Nice to have

• Background in food service or medical-surgical distribution.
• Prior experience in senior living, healthcare, or behavioral health operations.
• Advanced knowledge of procurement processes and cost-optimization strategies.

Culture & Benefits

• Comprehensive health, dental, vision, and disability insurance coverage.
• 401(k) retirement savings program with company participation.
• Paid time off and flexible work-life balance initiatives.
• Tuition reimbursement and professional development budget.
• Access to ongoing wellness programs, including on-site and online exercise classes.
• Participation in employee incentive and performance-based reward plans.