Business Development & Customer Success Manager

TL;DR

Business Development & Customer Success Manager (Healthcare): Driving growth and managing client relationships within Premier’s Group Purchasing Organization (GPO) with an accent on senior living and behavioral health markets. Focus on new member acquisition, expanding engagement across service lines, and delivering measurable value to executive-level stakeholders.

Location: Preferred office location will include living within the specific market being serviced

Company

Premier is transforming the healthcare industry by looking for smart, agile individuals.

What you will do

• Drive territory growth by recruiting new members through a consultative, solutions-oriented sales approach.
• Expand relationships with existing members, identifying opportunities to increase contracted spend participation.
• Serve as the primary relationship manager for executive-level stakeholders, building trusted partnerships.
• Deliver measurable value by aligning Premier’s solutions to client business priorities and financial objectives.
• Lead executive business reviews and strategic account planning sessions.
• Proactively manage client performance, mitigate risk, and strengthen long-term partnerships.

Requirements

• Proven Sales Success: A track record of exceeding sales goals by both driving new business growth as well as penetration within existing members
• Results-Driven Mindset: A proactive, competitive attitude with a strong desire to succeed.
• CRM Proficiency: Experience using CRM systems to manage pipelines, track leads, and report results.
• Analytical Skills: Ability to analyze data, identify trends, and translate insights into actionable strategies.
• Executive level presentation: Ability to conduct high-level meeting for groups of C-suite board members
• Relationship Builder: Strong communication and presentation skills, with experience initiating contact and conducting sales calls.

Nice to have

• Industry Knowledge: Familiarity with Group Purchasing Organizations (GPOs), senior living establishments, food and/or medical-surgical distribution, and supply chain is strongly preferred.
• GPO account management and sales.
• Food service distribution or medical-surgical distribution.
• Procurement or operations experience in the senior living, healthcare, and/or behavioral health industry.

Culture & Benefits

• Health, dental, vision, life and disability insurance
• 401k retirement program
• Paid time off
• Participation in Premier’s employee incentive plans
• Tuition reimbursement and professional development opportunities
• Perks and discounts