Insights Strategist (AI)

TL;DR

Insights Strategist (AI): Partnering with customers to design and optimize qualitative research studies on the platform with an accent on methodological rigor and actionable insight generation. Focus on translating research best practices into product-native workflows, templates, and AI-powered guidance.

Location: On-site in Los Angeles

Company

hirify.global is an innovative platform building the future of AI-native qualitative research workflows.

What you will do

• Act as a trusted research partner for customers during onboarding and ongoing usage.
• Advise clients on study design, question framing, participant selection, and synthesis.
• Review study outputs to ensure research quality and methodological rigor.
• Identify customer usage patterns to translate best practices into platform guidance and defaults.
• Partner with Product and Engineering to refine the platform’s internal research frameworks.
• Create customer-facing resources, playbooks, and example studies.

Requirements

• 2+ years of hands-on qualitative research experience (UX, consumer, product, or market research).
• Experience designing and moderating interviews, concept tests, or usability studies.
• Strong understanding of qualitative research fundamentals and best practices.
• Proven ability to work directly with customers and stakeholders.
• Clear written and verbal communication skills.
• Must be based in or able to work from Los Angeles.

Nice to have

• Experience in a fast-moving startup or SaaS environment.
• Familiarity with research platforms such as UserTesting, Dovetail, or Maze.
• Interest in AI-powered tools and workflows.
• Experience turning research into repeatable systems or templates.

Culture & Benefits

• Directly influence the evolution of AI-native research tooling.
• Work across diverse customer sets, product teams, and leadership.
• Help define a new category of qualitative research workflows.
• Opportunity to impact both product development and customer research outcomes.