Trainee (Modern Collaboration Adoption And Change Management)

TL;DR

Trainee (Modern collaboration adoption and change management): Supporting the Digital Workplace Office in improving staff collaboration through the adoption of Microsoft 365 tools with an accent on hybrid meeting workflows and user experience. Focus on analyzing user feedback, creating intuitive training materials, and facilitating the successful adoption of new digital communication platforms.

Location: Must be based in the Netherlands (hybrid office in Amsterdam with teleworking options).

Salary: €2,049 per month (pro-rated for part-time).

The European Medicines Agency (hirify.global) is a decentralised agency of the European Union responsible for the scientific evaluation and safety monitoring of medicines in the EU.

What you will do

• Analyze how staff utilize digital collaboration tools and identify common user obstacles.
• Conduct user testing sessions in meeting rooms to evaluate the effectiveness of hybrid meeting equipment.
• Create engaging "quick start" guides, checklists, and video tutorials for Microsoft Teams, SharePoint, and Outlook.
• Support internal awareness activities for Microsoft 365 features and digital habits.
• Collect, analyze, and present user feedback to stakeholders to drive future workplace improvements.
• Contribute to intranet content to ensure clear guidance on meeting room and digital tool usage.

Requirements

• Citizenship of an EU Member State, Iceland, Liechtenstein, or Norway is required.
• Degree in computer sciences, IT, software engineering, or related fields obtained between May 2025 and May 2026, or current enrollment as a Master's/PhD student.
• English proficiency at C1 level or higher is required.
• Knowledge of another official EU language at B2 level or higher is required.
• Proficiency in MS Office applications (Word, Excel, PowerPoint, Outlook).
• Familiarity with collaborative software such as Teams, WebEx, or Zoom.

Nice to have

• Working knowledge of Office 365 and SharePoint.
• Experience in an international work environment.
• Basic understanding of IT service management principles.
• Strong writing skills for communication and presentation materials.

Culture & Benefits

• Meaningful work contributing to European public health initiatives.
• Structured mentorship program with a dedicated guide.
• Flexible working environment with teleworking options.
• Development opportunities including career coaching and peer support.
• Collaborative, multidisciplinary international team atmosphere.