Strategic Accounts Manager (Fintech)

TL;DR

Strategic Accounts Manager (Fintech): Driving client growth through operational optimization and new growth initiatives with an accent on process throughput and defect rate. Focus on developing and standardizing internal processes, reporting, training and documentation as the customer base scales.

Location: Onsite in Mountain View, CA

Salary: $90K – $120K

Company

hirify.global simplifies healthcare with AI solutions spanning clinical documentation, provider copilots, autonomous coding, and revenue cycle management.

What you will do

• Drive client growth through operational optimization and new growth initiatives.
• Develop and standardize internal processes, reporting, training, and documentation as the customer base scales.
• Ensure the efficient and timely execution of all essential aspects of internal operations projects.
• Engage in cross-functional collaboration with key internal stakeholders.
• Contribute to the design and implementation of systems and processes that facilitate scalability and efficiency.
• Act as the primary point of contact for 12+ accounts representing $1M+ in annual recurring revenue.

Requirements

• 3-5 years experience in consulting, investment banking, or operations at a fast-paced SaaS tech company.
• Energized by interacting with customers and consistently seeking to deliver a great customer experience.
• Comfortable working with data and proficiency in SQL + Excel.
• Expertise in project management.
• Demonstrated drive, intellectual curiosity, attention to detail, and a proven record of success.
• Commitment to delivering customer value by thoroughly understanding clients' use cases and aligning them with hirify.global's best practices.

Nice to have

• Experience in the RCM (Revenue Cycle Management) space and/or prior start-up experience is a bonus.

Culture & Benefits

• Committed to creating and fostering a diverse team.
• Open to all backgrounds and levels of experience.
• Committed to providing reasonable accommodations to all applicants throughout the application process.