Inside Renewal Representative (Sales)

TL;DR

Inside Renewal Representative (Sales): Managing and expanding existing client relationships within the Infrastructure Management business unit with an accent on renewal strategies and contract retention. Focus on identifying upsell and cross-sell opportunities, conducting product demonstrations, and collaborating with a 2-Tier distribution partner ecosystem to meet revenue targets.

Location: Hybrid, Sofia, Bulgaria

Company

A trusted provider of software enabling customers to develop, deploy and manage responsible, AI-powered applications.

What you will do

• Build and nurture strong relationships with existing clients to ensure satisfaction and retention.
• Identify and qualify expansion opportunities within the existing customer base through proactive outreach.
• Develop and maintain a robust sales pipeline to meet renewal and expansion targets.
• Conduct professional product presentations and demonstrations to showcase value propositions.
• Collaborate effectively within the 2-Tier distribution partner ecosystem.
• Minimize customer churn and increase customer lifetime value.

Requirements

• Experience in contract renewals, sales operations, or account management in an enterprise environment.
• Relevant educational background in technology, business, or economics.
• English proficiency required, proficiency in any Nordic language is a strong advantage.
• Strong command of Excel for interpreting mathematical data.
• Results-driven mindset with strong consultative and communication skills.

Culture & Benefits

• Generous remuneration package and Employee Stock Purchase Plan.
• 30 days of paid annual vacation plus birthday and volunteering days off.
• Premium healthcare and dental coverage with additional pension insurance.
• On-site gym with CrossFit equipment and climbing wall, plus Multisport card.
• On-site daycare center and flexible working hours.
• Free underground parking for vehicles and e-scooters.