Sales Administrator

TL;DR

Sales Administrator: Managing the incoming order queue and ensuring accurate processing within the business country with an accent on order auditing, data entry, and stakeholder communication. Focus on resolving transactional issues, maintaining system accuracy in SAP, and meeting established KPIs.

Location: Sofia, Bulgaria (Hybrid)

Company

A global leader in the information technology ecosystem, connecting technology manufacturers and cloud providers to business-to-business experts worldwide.

What you will do

• Manage incoming order queues from the business country and enter them into the system.
• Audit electronic orders for completion, accuracy, and adherence to authorization schemes.
• Create and update customer-specific reports.
• Address customer inquiries regarding ETAs, order status, pricing, and product information.
• Liaise with internal teams and management to resolve transactional issues.
• Maintain order flow to ensure compliance with defined KPIs.

Requirements

• Good verbal and written communication skills in English.
• Previous experience in support or customer service is preferred.
• Proficiency in MS Office (Word, Excel).
• Strong multitasking abilities and adaptability in a dynamic environment.
• Commercial understanding or relevant professional experience.
• Ability to communicate professionally with internal and external stakeholders.

Nice to have

• Experience with SAP or familiarity with its key functionalities.

Culture & Benefits

• Competitive salary and bonus system.
• Additional health insurance and well-being programs including Multisport card.
• Food vouchers and transport allowance.
• Opportunities for career growth, training, and ACCA certification.
• Paid holiday days increasing with tenure.
• Hybrid working model and modern office environment.