Senior Revenue Operations Analyst

TL;DR

Senior Revenue Operations Analyst: Analyzing and optimizing operational data to deliver accurate insights that drive better decision-making, while partnering with Sales, Marketing, and Customer Success. Focus on identifying patterns, uncovering root causes, and implementing process improvements to increase efficiency and scalability.

Location: Remote

Company

Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences.

What you will do

• Extract, analyze, and interpret data from CRM systems and marketing platforms to identify trends and KPIs.
• Build and maintain scalable dashboards and reports to communicate insights to leadership and cross-functional teams.
• Track and analyze key sales metrics and funnel performance to identify bottlenecks and opportunities to improve conversion.
• Develop and maintain accurate revenue forecasts using historical data, pipeline health, and market trends.
• Explore and apply AI-driven tools and automation to improve efficiency and scale revenue operations processes.
• Partner with Sales, Marketing, and Customer Success teams to align on insights, improve processes, and drive operational effectiveness.

Requirements

• Strong business acumen with the ability to translate business needs into data and reporting requirements.
• Prior experience using Looker or similar BI tools to build scalable dashboards and reports.
• Advanced analytical skills, with the ability to turn complex data into clear, actionable insights and narratives.
• Strong experience with Salesforce or similar CRM systems, including data structures, reporting, and data integrity.
• Experience supporting revenue forecasting, pipeline analysis, and planning processes.
• Ability to identify and implement process improvements that drive efficiency and scalability.

Culture & Benefits

• Genuine career opportunities in a company that’s creating new jobs every day.
• Ability to work and grow in a truly flexible environment.
• Work remotely from anywhere in the world for up to 60 days per year.
• Unlimited paid time off policy.
• Health and wellness benefit of $500 per year.
• Lightspeed share scheme.