Fraud Optimization & Monitoring Analyst

TL;DR

Fraud Optimization & Monitoring Analyst (Finance): Executing end-to-end investigations of flagged activities and managing monitoring processes for Marcus US Deposits with an accent on data integrity and trend analysis. Focus on designing dashboards, identifying behavioral agent patterns, and driving data-backed risk mitigation strategies.

Location: Must be based in or able to work from Richardson, Texas, United States

Company

A leading global investment banking, securities, and investment management firm with a focus on digital consumer banking services through Marcus.

What you will do

• Conduct end-to-end investigations of flagged activities to detect anomalies and mitigate risk.
• Manage data extraction, cleaning, and validation processes for fraud reporting.
• Design, develop, and optimize monitoring dashboards to track agent performance and fraud patterns.
• Deliver ad hoc analysis to address urgent business inquiries and support organizational initiatives.
• Identify agent behavioral trends and propose data-driven mitigation strategies.
• Facilitate cross-team discussions to implement corrective actions for identified operational gaps.

Requirements

• Bachelor’s degree or equivalent combination of education and professional experience.
• 1–3 years of professional experience in fraud operations, internal audit, or financial crimes.
• Proficiency in SQL, Excel, and data visualization platforms like Tableau or Power BI.
• Strong attention to detail and ability to perform root-cause analysis for fraud events.
• Excellent communication and problem-solving skills with the ability to manage tight deadlines.
• Willingness to acquire proficiency in Alteryx for workflow automation.

Culture & Benefits

• Comprehensive training and professional development opportunities.
• Firmwide networks and programs supporting diversity and inclusion.
• Extensive benefits package including health insurance, wellness, and personal finance offerings.
• Opportunity to work within a leading global financial institution with 150+ years of expertise.