Design Researcher Agentic AI

TL;DR

Design Researcher Agentic AI: Developing and leading the research strategy for a key business area, focusing on understanding customer problems and unlocking new opportunities. Focus on varied research across the product development lifecycle, from generative to evaluative, and delivering actionable insights.

Location: Must spend at least two days per week, or 40% of time, at one of our office sites in Leeds

Salary: £61,344 - £68,160

Company

hirify.global is transforming its Group and shaping finance for good by investing in technologies, workplaces, and colleagues.

What you will do

• Develop and lead the research strategy for a key business area.
• Manage the research plan and roadmap for your service or product area.
• Deliver research to solve customer problems and unlock new opportunities.
• Work on varied research across the product development lifecycle, from generative to evaluative.
• Synthesise insights in an impactful and actionable manner.
• Communicate and influence wider business stakeholders.

Requirements

• Experience working closely with design and product teams to identify and prioritise research questions.
• Able to create research roadmaps and plans.
• Deep qualitative research experience using techniques such as usability testing, concept testing, and depth interviews.
• Able to communicate and influence wider business stakeholders with clarity and conciseness.
• Experience triangulating research and data from different sources to tell compelling customer stories.

Nice to have

• Experience combining qualitative and quantitative methods.
• Ethnographic experience (such as contextual enquiry or diary studies).
• Experience with accessibility research and/or vulnerable customers.

Culture & Benefits

• A generous pension contribution of up to 15%.
• An annual performance-related bonus.
• 30 days’ holiday, with bank holidays on top.
• Reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns.
• A range of wellbeing initiatives and generous parental leave policies.